Credit notes

Refund? Return? Partial cancel? Issue a credit note.

Thai VAT-registered businesses must issue credit notes to adjust output VAT. Flowly links each credit note back to its source invoice for a clean audit trail.

What it does

Links back to the source invoice

Every credit note references the original invoice. Accountants can reconcile end-to-end.

Proper VAT adjustment

VAT businesses adjust output VAT via credit notes — use when filing PP 30.

When to use

Returned goods / post-invoice discount / quantity error / partial cancel / retroactive price cut.

Create from invoice in one click

Open the original invoice → 'Create credit note from this' → edit the lines that changed.

How it works

  1. 1

    Open the original invoice → click 'Create credit note'

  2. 2

    Adjust lines / quantities / prices to match the reduction

  3. 3

    Add reason (return / discount / other)

  4. 4

    Download PDF → send to client

  5. 5

    Include in that month's PP 30 filing

Frequently asked questions

Only VAT-registered businesses can issue credit notes?

Non-VAT businesses can issue them as a reduction record, but the VAT law mandates them for VAT-registered sellers.

Must credit notes reference the original invoice?

Yes — invoice number + date must appear. Flowly does this automatically when you convert from an invoice.

Full return — can I credit the whole amount?

Yes. Full-value credit note → full output-VAT reversal on your PP 30 filing.

Ready to try it?

Free plan: 15 invoices/month, no watermark, no credit card.

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